Privacy Policy

Last updated: July 2026

Miller and Marian Limited ("Miller & Marian", "we", "us", or "our") respects your privacy. This policy explains what personal information we collect when you visit millerandmarian.com or place an order, how we use it, and the choices you have.

1. Information We Collect

We collect information you give us directly, such as when you:

• Place an order - name, email, phone number, delivery address, and billing address
• Contact us - via email, WhatsApp, or our contact form
• Subscribe to our newsletter - email address

We also automatically collect some technical information when you browse our site, such as your approximate location (used to show prices in your local currency), IP address, browser type, and pages visited, via cookies and analytics tools. See our Cookie Policy for details.

2. How We Use Your Information

• To process and deliver your orders
• To communicate with you about your order, or respond to inquiries
• To send marketing updates, if you've opted in - you can unsubscribe at any time
• To detect your region so we can display accurate pricing and currency
• To improve our website and product offering
• To prevent fraud and keep our store secure

3. Payment Information

We do not store your card or mobile money details. Card and mobile money payments are processed securely by our payment partners, Paystack and Flutterwave, who are PCI-DSS compliant. We only receive confirmation that a payment was successful, along with a transaction reference.

4. Who We Share Information With

We share your information only where necessary to run our business:

• Payment processors (Paystack, Flutterwave) to process payments
• Delivery and courier partners to fulfill and ship your order
• Our website and hosting providers, who store data on our behalf

We do not sell your personal information to third parties.

5. Data Retention

We keep order and account information for as long as necessary to fulfill the purposes described in this policy, including for accounting, tax, and legal record-keeping requirements.

6. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you, or to unsubscribe from marketing emails, at any time by contacting us at info@millerandmarian.com.

7. Children's Privacy

Our website is not directed at children, and we do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

Questions about this policy can be sent to info@millerandmarian.com, or to our headquarters at Gbogbo Street, Awudome Estate, Accra, Ghana.